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first time printing and some problems

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    first time printing and some problems

    Hi guys!

    couple questions I would be super thankful if someone could help me with. I can't seem to get in touch with XYZ support...

    my work has purchased a Da Vinci 1.0a last year and apparently the person who worked here prior to me had used it, but unsuccessfully. I had now gotten my hands on it.

    printing a demo piece went great. did the star vase and its now proudly sitting on my desk holding pens.

    however since then nothing but trouble.

    Per this photo:

    bits of the plastic seem to spool when doing anything that is overhanging. I've broken the worst of it off but here is the surface:


    any ideas? this one is quite alright, but when we did a piece for work here is what happened (see the square piece with holes) its not meant to have holes, nor is t meant to look like ramen noodles.

    Please advice, I love this machine (we named it Gary) and would love to be able to use it to its full capacity/be able to use it at all!



    #2
    can you post a screenshot of this object in your slicer before you hit print?

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      #3
      Originally posted by appie21 View Post
      can you post a screenshot of this object in your slicer before you hit print?
      as requested - does that help?
      Last edited by marigold91; 07-24-2018, 02:18 PM.

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