I have not had any major issues with my Creator Pro (2016), but last night, a quite big print totally screwed up! Apparently the print didn't stick to the build plate, but instead started wrapping itselv around the extruder and the belt, se picture. I don't even know how to remove this. Any suggestions? Or is my printer ruined? The filament is Prima Select PLA (is silver but is not a metal filament). I have printed many times with filament from the same series so I do not think the filament is to blame here. But, how do I start cleaning this up? Heat gun? Can anything dissolve PLA since I guess it will be hard to remove everything.

Help! Mattias