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    creality cp-01 help needed

    Hi,

    I have just got a new Creality cp-01 and I can't print a full model, this is my first ever 3d printer and have never done anything like this before.

    After setting up the cp-01 i popped in the SD that came with it and tried one of the preinstalled models and it came out great, so i download a new model and put into Cura and followed how convert into Gcode for the my printer, it started out fine but after about 4-7% done it stops extruding and the head keeps on moving but nothing gets printed.

    So i put the first SD back in reset the printer and started agin and the same problem happed, so i have tried so many option i have found online so far and it all has failed and its just stops extruding and then to cap it off i have gone and lost the SD that came with it and Creality customer service is not, so any help anyone could give me would be great so i can start to use my new printer.

    #2
    I just set my cp-01 up yesterday. The second print started and no filament came out. I tightened the screw on the print head so that it would grab the filament harder and pull it though the extruder. That was all it needed. I have only printed the rabbit or Tuzi so far.

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      #3
      Hello guys, I am having the same problem. Yesterday (5/26/2020) I sent a email to cs@creality.com for support. This is the email I sent:

      On Sunday May 24 I got a brand new CP-01 from Amazon.com. I was trying to print different models from the SD card that came with the package and others models that I downloaded from the Internet using Creality Slicer 1.2.3 and Ultimaker Cura 4.6. The problem I have with it is that the extruder stopped working in the middle of the print. There is no filament coming out from the nozzle but the print head keeps moving like it is working fine. I hear a high frequency buzz from the nozzle when the filament stop coming out from the nozzle. I try replacing the nozzle with another one, replacing the filament for another one, cleaning the nozzle with the provided tool, cleaning the plastic white tube on the top head, using different setting on the software, adjusting the extruder screw in many ways but nothing works.
      It is defective?

      After to send this email I found out that the buzz I can hear actually come from the base of the printer instead the printer head.
      Anyway at this point I got not email back from creality.

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        #4
        It is something with the program not the hardware. At the beginning of the print you can feel the tubing being pulled, but after a few layers it isn't even pulling it through. In fact this is evidenced by the fact that I can start the print over and the filament prints fine at the beginning again. It also prints the 3 gcode files it came with perfectly. I can't get anything from CURA slicer to print on it.

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          #5
          I was able to pint the pikachu that come in the sd card, and a chicken model that I got from internet using cura. that's it.... every thing else fail.
          By the way I trying the laser head and works great. CNC not test yet

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            #6
            Do you have a mac or windows? Which program did you use for laser and what will you use for the cnc program?

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              #7
              I have windows 10. For now I am using Creality workshop, the one came in the sd card with very good results on laser things, but software very basic. For CNC not testing yet.

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                #8
                Creality Responded to my request for help. They said the following. (I did as suggested and it still failed.)

                Of course, you can use the Ender 3 settings and change print area size. Then change the restraction speed to 45mm/s, and restraction distance to 4mm.Try again please.


                About software of cnc and laser, we use Creality Workshop. But it does not support mac system,we are impoving it. Maybe you can use annother windows computer for the software.

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                  #9
                  Okay so I decided to look at the gcode. I opened up a successful print gcode file and an unsuccessful print gcode file. The successful print stated that it was made on simplify and the unsuccessful was made in CURA. I then copied them from text files to excel. I noticed that in the E13 commands or Extrusion command in the code that the code from CURA had extrusion commands that were much higher. So then I found the average. Successful code from Simplify had an average of E1.5 but the average of the unsuccessfull gcode was 1000 times larger at E1500. The exact numbers were1589.60531 and1.526786475. So now I am looking in Cura for a place to change the settings. It is as if one is giving codes in meters and one in millimeters because they are off by a factor of 1000. If anyone knows how to change the setting so it moves the decimal to the right place let me know. This may the printing issues.

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                    #10
                    By the way, the unsuccessful print mentioned above, worked perfectly on my ender 3. So I think the firmware needs to be updated to fix the Extrusion codes being off by a factor of 1000 from Cura.

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