I have a 3DJoy printer and I want to contact someone of the company cause I need support and some spare parts. I contact the guy who was helping me when I bought the printer....Nobody ask me, I sent an email, ... after a while, another email, formular, etc. nobody answer..... After a few tries I call during chinese working hours. No answer also, after a few tries in differents number someone answer me, and told me that he does not work in the company anymore, but he can help me. I wrote an email to him (no answer yet), buy anyway. What happend here?, exist this company? there is a possibility to get some spare parts?? someone know something?